Terms of use
Last updated:
These terms apply to every iPhone app published by Accept All Cookies BV (“we”, “us”), Avondvrede 4, 1570 Pajottegem, Belgium, enterprise number 0769.391.429. By downloading or using one of our apps, you agree to them. Please read them together with our privacy policy.
Apple’s Standard EULA
You get our apps from Apple’s App Store. Your licence to use them is governed by Apple’s Licensed Application End User License Agreement (the “Standard EULA”). These terms add details that are specific to our apps. They don’t replace the Standard EULA.
Wellness, not medical advice
Our apps are wellness and self-tracking tools.
- They are not medical devices.
- They don’t diagnose, treat, cure or prevent any disease or condition.
- Nothing in them is medical advice. Numbers, charts, streaks and tips are for your own information only.
Talk to a doctor or another qualified healthcare professional about your health, and before you change your medication, diet or treatment. Don’t ignore or delay professional advice because of something you saw in one of our apps. In an emergency, call 112 or your local emergency number.
Purchases and subscriptions
Some of our apps are free to download and offer paid features as one-time in-app purchases or auto-renewable subscriptions. The app shows the price, the billing period and what you get before you buy.
- Billing. Apple processes all payments and charges your Apple Account when you confirm a purchase. Apple’s Media Services Terms apply to the payment.
- Automatic renewal. A subscription renews automatically at the end of each period, for the same length and at the same price, unless you cancel it at least 24 hours before the current period ends. Your Apple Account is charged for the renewal within the 24 hours before the current period ends.
- Free trials. If a subscription includes a free trial, it becomes a paid subscription when the trial ends, unless you cancel at least 24 hours before then. If you buy a subscription during a free trial, the rest of the trial ends.
- Managing and cancelling. You manage and cancel subscriptions in your Apple Account settings, not in our apps: on your iPhone, open Settings, tap your name, then tap Subscriptions. Apple explains how. When you cancel, the subscription stops renewing and you keep access until the end of the period you’ve paid for. Deleting an app does not cancel its subscription.
- Price changes. If the price of a subscription changes, Apple tells you in advance and, where required, asks for your consent before renewing at the new price.
- Restoring purchases. Purchases belong to your Apple Account, so you can restore them on another iPhone signed in with the same account, using Restore Purchases in the app.
Refunds
Because Apple processes all payments, we can’t issue refunds ourselves. Apple handles refunds under its own terms, including any right you have under EU law to cancel a purchase. You can request a refund at reportaproblem.apple.com; Apple explains how.
Your data
Everything you enter in our apps is stored only on your device (see our privacy policy). That means we can’t see it, and we can’t recover it for you. If you delete an app, or reset or lose your device without a backup, the data is gone. If your data matters to you, back up your device.
Using our apps
Our apps are for your own personal, non-commercial use, in line with the Standard EULA. Don’t tamper with them or try to get around their protections, for example to unlock paid features without paying, except as far as the law expressly allows. The apps, their names, designs and content belong to us or to our licensors.
Personal commitments
Some of our apps let you write down commitments, goals or plans, sometimes framed as a “contract” you sign with your finger. These are promises to yourself. They are not legal agreements, they create no obligations between you and us or anyone else, and signing them is free.
Changes to our apps
We improve our apps over time, so features may change, and we may stop offering an app. If a change during your subscription has a significant negative effect on what you’re paying for, we’ll tell you in advance and you can end the subscription. Your rights under consumer law are not affected.
Our liability
We build our apps carefully and want them to work well, but we can’t promise they’ll always be free of errors or work on every device and iOS version.
As a consumer, you have legal rights, including the legal guarantee that an app matches what you paid for. These terms don’t limit those rights.
Nothing in these terms excludes or limits our liability for:
- death or personal injury caused by our fault;
- fraud, intentional misconduct or gross negligence, by us or by anyone acting for us;
- failing to deliver an essential part of what you paid for, except in case of force majeure;
- defective products, under product liability law;
- anything else the law doesn’t allow us to exclude or limit.
Apart from those cases, and as far as the law allows:
- we’re not liable for losses that weren’t reasonably foreseeable when you started using the app;
- we’re not liable for loss of data caused by events outside our control, such as losing your device, deleting the app or not having a backup;
- our apps are for personal use, so we’re not liable for business losses such as lost profits;
- our total liability for all claims about an app is limited to the greater of what you paid for that app in the 12 months before the claim arose, or 50 euros.
Support
For questions about our apps, contact us, not Apple: see our support page. For questions about billing and refunds, contact Apple.
Changes to these terms
We may update these terms, for example when we add features or when the law changes. The date at the top shows the current version. If a change significantly affects you, we’ll say so clearly and, where possible, tell you in the app before it takes effect. Changes don’t apply retroactively. If you don’t agree with a change, you can stop using the app and cancel any subscription.
If any part of these terms turns out to be invalid, the rest still applies.
Governing law and disputes
Belgian law applies to these terms. If you’re a consumer living in another country, you keep the protection of the mandatory consumer laws of that country.
If something goes wrong, please contact us first. We’d much rather fix it. If we can’t solve it together, you can turn to the Belgian Consumer Mediation Service (Consumentenombudsdienst / Service de Médiation pour le Consommateur), or go to court. If you’re a consumer in the EU, you can bring a claim before the courts of the place where you live.
Contact
Accept All Cookies BVAvondvrede 4, 1570 Pajottegem, Belgium
hello@acceptallcookies.be
+32 456 98 02 82